Standards Sought for Debt Collection Process Servers

The inaugural Process Serving Standards Summit, held last week in Denver, was a historic endeavor: an industry recognizing that it, rather than external regulators, was in the best position to develop standards that not only protect players from lawsuits, but also guarantee compliance and improve transparency.

Process servers are a vital link in the workflow chain of debt collection. They serve court documents to consumers who are being sued for non-payment of a debt. As things currently stand, there is not an industry-wide set of standards used when handling process serving papers — and this is increasingly becoming an area of focus for consumer attorneys looking to sue collection law firms for violations.

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Last week participants from across the process serving industry — from process servers themselves, to creditors and collection attorneys — debated an initial draft of recommended process serving standards. Within a day the group had developed a document for wider dissemination to the process serving and collection industries as a whole.

There will be a 30-day comment period through 15 August, and then the Summit Advisory Board will review all comments received in order to revise and finalize the recommended standards.

To read more about the Process Serving Standards Summit, including the list of proposed standards, visit our sister site insideARM.com.

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