Chief Content Officer
insideARM.com & insidePatientFinance.com
Michael is the Chief Content Officer of insideARM.com and insidePatientFinance.com. He is responsible for directing all daily content published by these sites, individual custom content projects, and larger strategic branding & marketing campaigns for insideARM and insidePF clients. He has lectured on a variety of credit & collection industry topics, revenue cycle & medical bad debt trends, as well as online branding, marketing, and social media for business.
Before joining insideARM.com, Michael worked for Kaulkin Ginsberg Company (KGC) as a researcher and co-author of the "7th edition of The Kaulkin Report: The Future of Receivables Management." He served for two years as KGC's healthcare receivables analyst. During his tenure at KGC, Michael published extensively and lectured on the intersection of the healthcare industry and the A/R service providers and vendors that support it. Previously, Michael served for nine years as an instructor in the Department of English and as a Communications Specialist in the Department of Accountancy at the University of Illinois at Urbana-Champaign.
Michael holds a Master of Arts degree in English from the University of Illinois and a Bachelor of Arts degree in English Literature from the University of Evansville.
Michael was born and raised in Wisconsin. He currently lives in Maryland with his partner, Abbie and a four-legged army consisting of two cats, an Italian greyhound, a whippet, and beagle-pit bull mix, and a goldfish named Carl.